866ph Privacy Policy

When you register and use your 866ph account, we collect certain personal information that is necessary to operate your account securely and in compliance with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address as provided during registration. We also collect your payment details — such as your e-wallet or bank account information — for the purpose of processing deposits and withdrawals in Philippine pesos (PHP). During identity verification, you may be asked to submit a government-issued ID, and this document is stored securely and used solely for verification purposes. In addition, we collect technical data about how you use the platform, such as device type, browser version, IP address, and session activity logs — this helps us keep your account secure and improve our mobile experience. We do not collect any personal information beyond what is reasonably necessary for the purposes stated in this policy.

The personal data we collect is used for a defined set of purposes directly related to operating and improving the platform for Filipino players. Your account information is used to verify your identity, process transactions, manage your account history, and communicate important updates about your account or the platform. Payment data is used exclusively to facilitate deposits, process withdrawal requests, and maintain accurate financial records as required by law. Technical and session data is used to monitor for suspicious activity, prevent unauthorised access, and ensure the platform runs smoothly on all devices including mobile. We may also use your contact details to send you service-related notifications — such as account security alerts or changes to this policy — but we will not send you unsolicited marketing messages without your explicit consent. All data processing activities are carried out in line with the purposes stated at the time of collection and are not repurposed without your knowledge.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every player on the platform. There are, however, limited circumstances in which your data may be shared with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technology infrastructure providers. These third parties are bound by strict confidentiality agreements and are only permitted to use your data for the specific purpose for which it was shared. Your information may also be disclosed to regulatory bodies, law enforcement agencies, or other government authorities in the Philippines where we are legally required to do so — for example, in response to a valid legal order or as part of our anti-money laundering obligations. In all cases, we limit disclosure to the minimum amount of information necessary to fulfil the legal or operational requirement. Your data is never transferred internationally without appropriate safeguards in place.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. All data is stored on encrypted servers, and access to personal information is restricted to authorised personnel who need it to perform their roles. Your account is protected by password authentication, and we encourage you to use a strong, unique password and to enable any additional security features available in your account settings. We retain your personal data for as long as your account remains active and for a defined period thereafter, as required by applicable record-keeping regulations in the Philippines. Once the retention period has expired and there is no ongoing legal obligation to retain the data, it is securely deleted or anonymised. If you believe your account security has been compromised, you should contact our support team immediately so that appropriate action can be taken without delay.

As a registered player in the Philippines, you have specific rights with respect to the personal data we hold about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal information we hold on your account, and to receive a copy of that data in a readable format. If any of your personal information is inaccurate or out of date, you have the right to request that it be corrected — you can update basic account details directly within your account dashboard, or contact support for assistance with more significant changes. You also have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, subject to our legal retention obligations. If you have concerns about how your data is being handled, you may raise a complaint with the relevant data protection authority in the Philippines. All data-related requests should be submitted through the support channel in your account, and we will respond within a reasonable timeframe.

This Privacy Policy may be updated from time to time to reflect changes in platform operations, applicable Philippine privacy laws, or industry best practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through your registered contact details or via your account dashboard. We encourage you to review this page periodically so that you remain informed about how we protect your data. Continued use of the platform after a policy update has been posted constitutes your acceptance of the revised terms. If you have any questions about this policy or how your data is handled, please refer to the FAQ page or reach out to our support team. Your trust in 866ph matters, and we are committed to maintaining it through transparent and responsible data practices.